Privacy Policy

CrestHaus Staffing Group, operated by RIVIA GROUP LLC ("CrestHaus," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to visitors to our website, job applicants and staff, and our clients and business contacts.

1. Information We Collect

We collect personal information directly from you, automatically through our website, and from third parties such as references and background-screening providers. The categories depend on how you interact with us:

From Job Applicants & Staff

• Identifiers and contact details: name, address, phone, email, and date of birth.
• Application information: resume, work history, references, certifications, photos, and availability.
• Eligibility and tax information: Social Security number, work-authorization documents, and payroll/banking details.
• Background and screening information, where permitted and after a conditional offer (see Section 5).
• Assignment records: shifts worked, time records, performance notes, and conduct or incident reports.

From Clients & Business Contacts

• Business contact details and the names and roles of your representatives.
• Event and staffing details, billing and payment information, and correspondence with us.

From Website Visitors (Automatically)

• Device and usage data such as IP address, browser type, pages viewed, and referring links.
• Information collected through cookies and similar technologies (see Section 6).
• Information you submit through forms, including the careers and contact pages.

2. How We Use Your Information

• To recruit, screen, hire, schedule, pay, and manage staff, and to place staff with clients.
• To provide staffing services to clients and to manage bookings, invoicing, and payments.
• To verify identity and work authorization and to meet tax, payroll, and recordkeeping obligations.
• To operate, secure, and improve our website and communications.
• To comply with law, enforce our agreements, and protect the rights, safety, and property of CrestHaus, our staff, clients, and guests.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business and as described below:

• Clients: we share relevant staff information (such as name, role, qualifications, and assignment details) with clients for whom staff are placed.
• Service providers: payroll processors, background-screening agencies, IT and hosting providers, and professional advisors who act on our behalf under confidentiality obligations.
• Legal and compliance: government agencies, regulators, or others where required by law, subpoena, or to protect rights and safety.
• Business transfers: in connection with a merger, financing, or sale of all or part of the business.

4. Legal Bases & Your Consent

Where you provide sensitive information—such as your Social Security number or authorization for a background check—we collect and use it based on your consent and as needed to comply with employment, tax, and verification laws. You may decline to provide certain information, but doing so may prevent us from employing or placing you.

5. Background Checks & Consumer Reports

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand site usage and performance. You can control cookies through your browser settings; disabling some cookies may affect how the site functions. Where required, we present a cookie notice or consent banner on the site.

7. Data Retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, and recordkeeping requirements—for example, retaining employment and payroll records for the periods required by law. When information is no longer needed, we securely delete or de-identify it.

8. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, consistent with the New York SHIELD Act and applicable law. Sensitive records, such as those containing Social Security numbers and background results, are access-restricted and stored securely. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information, subject to legal limits.
• You may opt out of marketing emails using the unsubscribe link; we may still send service-related messages.
• Staff may update contact and payment information by contacting the office.
• Depending on your state of residence, you may have additional rights under applicable privacy law; contact us to exercise them and we will respond as required.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.

11. Third-Party Links

Our website may link to third-party sites we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is posted on our website with its effective date, and material changes will be communicated where appropriate. Your continued use of our website or services after an update indicates acceptance of the revised Policy.

13. Contact Us

This document is a business template prepared for CrestHaus Staffing Group. It is not legal advice. Before use, it should be reviewed by a licensed attorney to confirm compliance with current federal, New York State, and New York City law.

RIVIA GROUP LLC d/b/a CrestHaus Staffing Group — 307 West 38th Street, 16th Floor, New York, NY 10018